Monday to Friday, 8 a.m. to 5 p.m.
At night, on weekends and on holidays, assistance is offered on a best-effort basis, subject to availability, with no guaranteed immediate response.
CLOUD · SECURITY · BACKUPS
Infrastructure tailored to you.
Your virtual machines in Saguenay. Personalized support. Backups and remote recovery.
01
Infrastructure hosting
Your environments are hosted in our Saguenay data centre, with a configuration tailored to your project.
- RDP servers and domain controllers
- Databases and business applications
- Virtual machines without GPUs
From your current environment to hosted infrastructure
RDP servers, domain controllers (DCs), databases and business applications: we host environments that can run in a virtual machine, without GPUs. We can migrate your existing servers. Configuration and pricing are tailored to each project after a phone consultation.
Request a callback02
IT support
For our hosting clients, support covering workstations, business applications, security and Microsoft 365 tools.
- Local workstations and business applications
- Access and workstation security
- Microsoft 365: email and collaboration
Support beyond hosting
Infrastructure hosting is our focus. For clients who host with us, we can also support local workstations, email and business applications. We define the scope of support together.
IT security
We help protect your access and workstations with multifactor authentication (MFA), permissions management, antivirus, firewalls and secure remote access. Measures are selected according to your environment and needs.
Microsoft 365
Setup and support for your Microsoft 365 environment: business email, user accounts and collaboration tools such as Teams, SharePoint and OneDrive. We help organize access and support your users, according to the services you choose.
03
Backups and recovery
Backups and remote VM recovery are included by default in your plan. You can request their removal.
- Daily backups · 3-month GFS retention
- Remote replication every 6 to 24 hours
- Replicated snapshots retained for 7 days
Two complementary protections, included by default
Backups run daily, with a standard three-month GFS (grandfather, father, son) retention policy, extendable through additional options. VM recovery uses a remote site: data is replicated every 6 to 24 hours depending on load, and replicated snapshots are retained for seven days. A VM can be restarted from any of these snapshots. Backups and remote recovery are included by default; you can request their removal.
Request a callbackLOCAL PRESENCE AND SUPPORT
A partner for your day-to-day IT.
Your business applications
We perform an initial diagnosis within our expertise. If the software vendor’s support is needed, you book an appointment and we remain available to assist as needed. Access to that support depends on your agreement with the vendor.
A plan based on your needs
We discuss your project by phone, then define a tailored configuration and plan. Migration of your existing servers is one of the services we offer.